ONTRAC Home Service Marketing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect the following information when you interact with us:

• Personal Information: Name, phone number, email, and business details.

• Website Usage Data: If enabled, we may collect data through Google Analytics, Meta Pixel, and other tracking tools.

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2. How We Collect Information

We gather data through:

• Website Forms: When you submit inquiries or sign up for services.

• Direct Communication: Via phone, email, or other direct interactions.

• Third-Party Tools: (If enabled) Google Analytics, Meta Pixel, and similar tracking technologies.

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3. How We Use Your Information

We use collected data to:

• Contact you regarding inquiries, services, or support.

• Improve our services based on customer needs.

• Execute marketing strategies, including ad targeting and promotional emails.

• Analyze website traffic and business performance.

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4. How We Share Your Information

We do not sell or trade your data. We may share it only for service-related purposes, including:

• Third-Party Tools: CRM systems, email marketing platforms, and ad services.

• Legal Compliance: If required by law or to protect our legal rights.

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5. How We Protect Your Data

We implement strict security measures, including:

• Secure Servers: Data is stored on protected systems.

• Encryption: Sensitive information is secured through encryption methods.

• Restricted Access: Only authorized personnel can access client data.

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6. Your Rights & Control Over Your Data

You have the right to:

• Request corrections to your personal information.

• Request deletion of your data.

• Contact us at support@ontracmarketing.com for any data-related requests.

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7. Cookies & Tracking Technologies

If enabled, we may use:

• Google Analytics to track website traffic and improve user experience.

• Meta Pixel to optimize advertisements and retarget users.

• Other tracking tools as necessary for service improvements.

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8. Compliance with Privacy Laws

We comply with GDPR (Europe), CCPA (California), and other relevant data protection laws to ensure your rights and privacy are protected.

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9. Updates to This Policy

We may update this Privacy Policy at any time without prior notice. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

For any privacy-related concerns, contact us at support@ontracmarketing.com.

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